Help, Support, & SLA
Here at DevJitsu, we believe in making things simple. As we answer support queries, we'll be sure to create knowledgebase articles and post them here. Check back soon!
Help is only an email away! At DevJitsu, our customers come first. Email us and we'll be sure to get back to you within 1 business day (24 hours). To expedite your resolution, please be sure to include as much information as possible in your email (screenshots are also handy).
We're a small organization, but we strive to deliver the best & fastest customer service. Our customer SLA committments are as follows:
Of course we'll always aim to beat our SLA whenever possible.
When developing the User Activity Dashboard, we valued simplicity & quality over number of features and believe we have one of the easiest-to-use Apps out there. Of course, products need to evolve and improve, so we're always happy to hear from our customers with any production enhancement ideas.
Although we can't commit to developing every product suggestion, rest assured that we will take each and every suggestion seriously, keep you looped into where it might fit into the roadmap, and communicate upcoming features through this site.
Product enhancement suggestions can be sent to suggestions@devjitsu.ca